Terms & Conditions The Fast Track Fast Cash

 

THE FAST TRACK FAST CASH – TERMS & CONDITIONS

Last updated: 14/11/2025

These Terms & Conditions apply to all customers using The Fast Track Fast Cash service. By sending items to us, you agree to the following terms.

1. Service Overview

The Fast Track Fast Cash service allows you to send us clothing items which we sell live on Whatnot. You receive a percentage of each successfully sold item.
Pay-outs are issued the same day an item is sold.

2. Sending Your Items

By sending a parcel to us, you confirm that:

  • All items belong to you

  • You have full legal right to sell the items

  • Items are authentic and not counterfeit

  • Items are clean, washed, and in sellable condition

  • Items match the description you provide on the submission form

We reserve the right to reject or remove any items from sale at our discretion.

3. Items We Do Not Accept

We do not accept:

  • Soiled, unwashed, or stained items

  • Damaged items (unrepairable holes, broken zips, extreme bobbling)

  • Counterfeit or replica items

  • Stolen goods

  • Underwear, socks, nightwear, or swimwear

  • Items with strong odours (smoke, damp, pets, perfume)

  • Children’s clothing (unless pre-approved)

  • Footwear in poor condition

  • Low-value unbranded fast fashion

4. Unsellable Items

If items are deemed unsellable, you will be contacted with two options:

  1. Return shipment (postage fee applies)

  2. Donation to charity

If you do not respond within 7 days, items may be donated.

5. Pricing & Sale Decisions

You agree that:

  • All pricing decisions are made by The Fast Track team

  • Items are sold at live-auction market value

  • We may bundle items to maximise sales

  • We may set minimum or maximum prices based on condition

We always aim to achieve the best sale results.

6. Commission Structure

You receive a percentage of the final sale price:

  • £5–£20 sale → 40% to you

  • £20–£50 sale → 50% to you

  • £50+ sale → 60% to you

Commission is deducted automatically before pay-out.

7. Pay-outs

You will be paid the same day your item sells (excluding rare delays from payment providers).

Pay-outs are sent via:

  • Bank transfer

  • PayPal

  • Other approved payment methods

You are responsible for ensuring all pay-out details are correct.
We are not liable for pay-outs sent to incorrect details you provide.

8. Lost or Damaged Parcels

We are not responsible for parcels lost or damaged in transit to us.
Please use tracked and insured postage when sending items.

Once your parcel arrives and is checked in, the items are covered under our handling process.

9. Returns & Refunds

Because this is a consignment service:

  • You cannot request items back once they have sold

  • You cannot change pricing after an item has gone live

  • No refunds are provided for the service

10. Authentication & Counterfeit Items

If any item is suspected to be counterfeit:

  • It will be removed from sale immediately

  • You will be contacted

  • The item may be destroyed or returned at your cost

  • Repeated offences may result in being banned from the service

We comply with counterfeit protection legislation.

11. Abandoned Items

If items remain unsellable, unclaimed, or unresolved after 30 days, they may be:

  • Donated to charity

  • Recycled

  • Disposed of
    without further notice.

12. Limitation of Liability

We are not liable for:

  • Postal delays

  • Items lost before arriving to us

  • Losses due to incorrect pay-out details

  • Customer dissatisfaction with prices achieved in live auctions

Our responsibility begins only once your parcel is signed for and checked in.

13. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the service means you accept the latest version.

14. Contact

For questions or support, email us at:
[Insert your dedicated consignment email here]