FAQ
Shopping Information
What shipping options do you offer?
How can I track my order?
Can I modify or cancel my order after placing it?
Payment Information
What payment methods do you accept?
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply
Is my payment information secure?
Do you offer Klarna or other installment payments?
Order Returns
What is your return policy?
How do I return an item?
Do I have to pay for return shipping?
How long does it take to process a refund?
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.